skaills
All simulations
Transformative

Insurance claim denial call

Practise the call with a policyholder whose auto claim has just been partly denied. The AI plays the policyholder: calm until the letter arrived, and now certain the company is looking for a way out.

Pick the situation and how many exchanges you want. The AI plays the policyholder; you handle the call. At the end you get a per-dimension evaluation, with verbatim quotes of what you actually said and one concrete action per dimension.

You will be speaking with

The policyholder

Each situation starts the counterpart somewhere different.

Each round = one of your responses + the customer's reply. The final round wraps the interaction naturally.

Review panel

Who comments on your performance at the end

Carlos Miranda Levy · Billy · Naila · Ainthony will review your session.

Formative practice only. No certification, accreditation or diagnosis follows from it.