skaills
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Transformative

Hardship collections call

Practise a call to a customer 70 days past due who has stopped answering. The AI plays the customer: ashamed, defensive, and braced for a script that will not listen.

Pick the situation and how many exchanges you want. The AI plays the customer; you lead the call. At the end you get a per-dimension evaluation, with verbatim quotes of what you actually said and one concrete action per dimension.

You will be speaking with

The customer

Each situation starts the counterpart somewhere different.

Each round = one of your responses + the customer's reply. The final round wraps the interaction naturally.

Review panel

Who comments on your performance at the end

Carlos Miranda Levy · Billy · Naila · Ainthony will review your session.

Formative practice only. No certification, accreditation or diagnosis follows from it.